Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Privacy policy

Privacy Policy for Art Glamour on Etsy

At Art Glamour, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and manage the personal data of our customers in accordance with the requirements of the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information Collection:
We collect personal information such as name, email address, shipping address, and payment details when customers place an order or communicate with us. This information is collected for the purpose of fulfilling orders, providing customer support, and improving our services.

Use of Information:
We use the collected information to process orders, communicate with customers, provide personalized services, and enhance the overall shopping experience. We may also use the information for marketing purposes, such as sending promotional offers and updates, with the option for customers to opt out of such communications.

Information Sharing:
We may share personal information with service providers, such as shipping and payment processing companies, to fulfill orders and process payments. Additionally, we may disclose personal information when required by law or to protect our rights and safety.

Data Security:
We implement appropriate security measures to protect the confidentiality and integrity of personal information. This includes encryption of data, restricted access to personal information, and regular security assessments to ensure the safety of customer data.

Data Retention:
We retain customer information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Customer Rights:
Customers have the right to access, correct, or delete their personal information. They may also have the right to object to the processing of their personal data and to lodge a complaint with a supervisory authority.

Contact Information:
For any inquiries or requests regarding this Privacy Policy or the handling of personal information, customers can contact us.

By using our services, customers acknowledge and agree to the collection and use of their personal information as described in this Privacy Policy. This policy may be updated from time to time, and any changes will be communicated to customers through our website or other appropriate means.

This Privacy Policy is effective and applies to the collection and processing of personal information through our art shop on Etsy.

Kasia Mc Art
Art Glamour

Frequently Asked Questions

Sizing details

Can I get made custom size sculpture?
Yes, we can make sculptures to any size required.

Custom and personalised orders

Can I get custom made sculpture?
Yes, we are open to all new designs, style, colour, etc. All custom made designs I will send photo from work progress for approval.

Care instructions

For cleaning please use damp cloth. All surfaces finished with natural oils please, clean polish them with oil from time to time.